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Effective Date: 20th Jan, 2025
Welcome to ONOSBAY. These Terms of Use (“Terms”) govern your access to and use of our website, https://onosbay.com (the “Site”), including any content, functionality, and services offered through the Site, including dine-in reservations, online ordering, event catering, and bulk meal services.
By using this website, you agree to be bound by these Terms. If you do not agree, please refrain from using the Site.
By using ONOSBAY.com, you confirm that you are at least 18 years old or accessing the Site under the supervision of a parent or legal guardian. You agree to use the Site only for lawful purposes and in accordance with these Terms.
We offer online ordering for pickup and delivery, dine-in table reservations, event catering requests, and bulk meal ordering.
Availability: Our menu items are subject to availability and may vary by location.
Order Confirmation: An order is confirmed only once you receive a confirmation message (via email or screen).
Cancellations: Orders may not be canceled once preparation has begun. For catering or bulk orders, cancellations must follow the timeline in your agreement or confirmation.
Pricing: All prices are listed in your local currency and are subject to change without prior notice.
All content on this Site including images, text, branding, recipes, and design is owned by or licensed to ONOSBAY. You may not copy, distribute, reuse, or modify any part of this Site without our prior written consent.
You agree not to:
Use the site in any way that could impair, overburden, or interfere with other users’ enjoyment.
Post or transmit any unlawful, threatening, defamatory, or offensive content.
Attempt to gain unauthorized access to our systems or data.
If you create an account on our website:
You are responsible for maintaining the confidentiality of your login information.
You agree to provide accurate, current information.
We reserve the right to suspend or terminate your account if any misuse or breach is detected.
Your use of this Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.
Our website may include links to third-party sites or services (e.g. delivery partners, payment processors). ONOSBAY is not responsible for the content, policies, or practices of any third-party websites.
We strive to provide accurate ingredient information, but cannot guarantee the absence of allergens. Customers with food allergies should contact us directly or include allergy notes in their order to ensure safety.
Due to the nature of food service:
All sales are generally final.
If your order is incorrect, incomplete, or unsatisfactory, please contact us within 1 hour of receiving your food, and we will review the issue to offer a replacement or refund where appropriate.
ONOSBAY shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the website or services, including delays, order errors, or data loss. We strive for accuracy but do not warrant the completeness or reliability of all content.
We reserve the right to revise these Terms at any time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site signifies your acceptance of the updated Terms.
These Terms shall be governed by and interpreted in accordance with the laws of South Africa, without regard to its conflict of law principles.|
If you have any questions regarding these Terms or your experience with ONOSBAY, please contact us:
ONOSBAY Restaurant
📧 [email protected]
